Privacy Policy
Last updated: July 26, 2025
1. Introduction
Welcome to our e-commerce platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.
By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Account credentials and preferences
- Order history and purchase behavior
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
- Provide customer support
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Processing payments
- Shipping and delivery
- Website hosting and maintenance
- Customer support services
- Analytics and marketing
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- Protection of our rights and property
- Emergency situations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access or disclosure
- Alteration or destruction
- Loss or theft
These measures include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and advertisements
- Improve website functionality
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our website after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@xtream-store.com
Phone: +91 9743046583
Address: C/O Zameel ahmed, Ganesh, Ganj, Puranpur, Pooranpur, Pooranpur, Pilibhit- 262122, Uttar Pradesh